Chosen as one of Canada's Top 100 Employers and Greater Toronto's Top Employers for 2013:
By Richard Yerema and Kristina Leung, Mediacorp Canada Inc. staff editors
(Oct 9, 2012)
Some of the reasons why The College of Physicians and Surgeons
was selected as one of Canada's Top 100 Employers for 2013
- starts new employees at three weeks of paid vacation allowance, in addition to paid time-off during the holiday season
- encourages ongoing employee development through generous tuition subsidies for courses taken at outside institutions, in-house training, leadership training, and opportunities for job exchanges and internal and external secondments
- prepares older employees for life after work with retirement planning assistance, phased-in work options, and contributions to a defined contribution pension plan
- provides compassionate leave top-up payments (to 100% of salary for 8 weeks) for employees needing time to care for a loved one
- supports employees who are new mothers with maternity leave top-up payments to 100% of salary for the first 2 weeks followed by 75% top-up for 26 weeks and provides them with a variety of flexible work arrangements for when they are ready to return to work
- also provides parental leave top-up payments to new fathers and adoptive parents (to 75% of salary for 26 weeks)
The College of Physicians and Surgeons of Ontario (CPSO) is the self-regulating governing body for the province's medical profession.
Established in 1864, the College's mandate is to regulate the practice of medicine in Ontario to protect the public interest. It issues certificates of registration to all medical doctors to allow them to practice medicine -- all practicing doctors must be members of the College in order to work in the province of Ontario. The College also monitors and maintains standards of practice through peer assessment and remediation, investigates complaints against doctors on behalf of the public, and disciplines doctors who may have committed an act of professional misconduct or incompetence. CPSO also manages numerous provincial government health programs, including independent health facilities and methadone treatment programs.
Industry: Professional Organizations.
Revenues: $44 million.
Major Canadian hiring locations: Toronto ON.
Full-time employees in Canada: 285.
New jobs created in Canada last year: 12.
Part-time employees in Canada: 25.
Workforce engaged on a contract basis: 25%.
Number of applications received at this location last year: 3,000.
Average age of all employees: 43.
Longest serving employee: 32 years.
The College of Physicians and Surgeons' physical workplace is rated as very good. CPSO's head office is located in downtown Toronto, within a short walk to subway stations as well as the College streetcar line outside the front door. Originally constructed in the 1960s the newly renovated head office features an
employee lounge (with comfortable seating and television); religious observance room; secure bicycle parking; free parking; subsidized on-site yoga and pilates classes hosted onsite in a designated room; free coffee and tea; outdoor eating area; and two major shopping malls nearby (College Park and the Eaton Centre).
Work Atmosphere & Communications
The College of Physicians and Surgeons' work atmosphere is rated as average. Employees at their head office enjoy business casual dress; can listen to music while working; organized social events. The company-subsidized social committee (established in 1991) organizes an annual year-end formal, an annual employee appreciation day, an annual lunch to celebrate its long-serving employees, and a special Christmas party for employees' children. In addition, employees and their families can kick-off the Christmas season watching the city's famous Santa Claus parade from the comfort of the head office building, which is conveniently located directly on the parade route -- with the College providing everyone with free parking, hotdogs and drinks. The College keeps employees informed through corporate intranet site.
Financial Benefits & Compensation
The College of Physicians and Surgeons' financial benefits are rated as very good. To keep salaries competitive the company participates in outside salary surveys every 12 months. Individual salaries are reviewed every 12 months. CPSO also provides defined contribution pension plan with employer contributions (up to 10% of salary); life & disability insurance; retirement planning assistance; phased-in retirement work options; an interest-free computer purchase plan.
Health & Family-Friendly Benefits
The College of Physicians and Surgeons' health and family benefits are rated as above-average. Their health benefits plan is managed by Great West Life. As part of the health plan, the employer pays 100% of the premiums. Employees who work 28 hours per week receive coverage. The maximum waiting period for new employees is 90 days. Family coverage is available on the health benefits plan. Retiree coverage is also available on the health plan, up to 70 years of age. The basic plan includes routine dental; restorative dental; eyecare ($350 every 2 years); traditional medicine coverage; alternative medicine coverage; employee assistance (EAP) plan; medical equipment and supplies; physiotherapy; massage therapy; homecare; travel insurance. Lunchtime wellness workshops; small healthcare spending account. The College's family-friendly benefits include maternity and parental leave top-up payments to 100% of salary for the first two weeks, followed by: maternity top-up payments (to 75% of salary for 26 weeks); parental leave top-up for new fathers (to 75% of salary for 26 weeks); parental leave top-up for adoptive parents (to 75% of salary for 26 weeks). Additional family-friendly benefits include: compassionate top-up payment (to 100% of salary for 8 weeks) while caring for a family member; flexible working hours; 35-hour work week (with full pay); shortened work week (fewer hours with less pay); compressed work week; telecommuting; earned days off (EDO) program.
Vacation & Personal Time-Off
The College of Physicians and Surgeons' vacation and personal time-off are rated as very good. New employees receive 3 weeks of vacation allowance after their first year. Vacation increases after 5 years on the job. Long-serving employees receive a maximum of 6 weeks of vacation each year. During the Christmas to New Year's holiday break, employees receive an additional 4 days off. Employees receive 12 paid sick days every year. Employees receive 2 personal days off, as scheduled by their employer.
The College of Physicians and Surgeons' employee engagement program is rated as average. Employees receive individual performance reviews every 12 months. Managers receive training in how to conduct effective performance reviews. Performance feedback is also solicited from co-workers and other managers familiar with each employee's work. As part of the review process employees can provide confidential feedback on their manager's performance. Exit interviews are provided for departing employees. As part of its employee performance review process, employees and managers meet to plan the annual review, discussing whether or not there is a need for a self assessment or whether a third party should be consulted as part of the process. If so, managers and employees work together to establish the questions asked and the follow-up to discuss and review the solicited feedback. As part of their discussion, managers and employees develop a performance rating and set performance objectives fro the upcoming year. In recognition of excellent employee performance, the College sponsors a peer-to-peer recognition program as well as a traditional manager-sponsored awards program. Top performing employees may receive personally tailored non-monetary gifts, such as afternoon lunches, flowers, evening dinners and movie passes.
Training & Skills Development
The College of Physicians and Surgeons' training and skills development program is rated as above-average. Employees receive tuition subsidies for courses related to their position. (Employer covers up to 100% of tuition). (Employer pays up to $3,000 in subsidies). Employees may also receive tuition subsidies for courses unrelated to their current position. (Employer covers up to 100% of non-related tuition). (Employer pays up to $3,000 in tuition subsidies). The College also supports ongoing employee career development with: subsidies for professional accreditations; in-house training programs; online training programs; new employee orientation program; formal management training program; job sharing and job exchange program; and opportunities for internal and external secondments.
The College of Physicians and Surgeons' community involvement program is rated as above-average. The College supports a variety of local charitable initiatives, choosing to direct support to small local organizations with a primary focus on health-related issues and programs for children. As part of their fundraising efforts, employees host fun events to raise money, including bingo games, book sales, raffles and draws for prizes and money, silent auctions, bake sales, and food and toy drives. Employees take part in the selection of charitable groups assisted each year. Employees receive paid time off to volunteer with their favourite charitable organizations. As part of this program, employees receive 2 paid days off to volunteer. Last year, employees donated over 700 hours volunteering with charitable projects. Approximately 4 charitable and community organizations were supported last year. Over the past number of years, the College and its employees have directed support to the Canadian Hearing Society & Parent Infant Intervention Program, the Toronto Children's Breakfast Club, The Teresa House and The Gate House.
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