Enbridge's physical workplace is rated as very good. Across the company, Enbridge employees work in a variety of settings, from small field offices to the company's Calgary head office. The downtown head office occupies nine floors of a modern office tower that is connected to the city's enclosed walkway system, providing employees with convenient access to numerous restaurants, shops and services. The head office features an employee lounge (with comfortable); coffee stations on every floor with free coffee, tea and filtered water; nap room; religious observance room; secure bicycle parking; shower facilities for bicycle commuters; nearby public transit; car pool sign-up system; and subsidized car parking. (Employees at the Toronto office enjoy free access to an onsite fitness facility that is open 24 hours each day, 7 days a week).

Enbridge's work atmosphere is rated as exceptional. Employees enjoy an onsite concierge services; business casual dress; casual dress Fridays; can listen to music while working; concierge services available; employee sports teams; organized social events. The company-subsidized social committee has operated for over 30 years and organizes a variety of events throughout the year, including a summer family day, a Calgary Stampede breakfast and parade celebration, and a Christmas party (with a separate event for employees' children). Employee teams also participate in a number of charitable events every year, including the Calgary Corporate Challenge, the annual CIBC Run for the Cure, National Volunteer Week and the MS Bike Tour, to name a few. Enbridge solicits feedback throughout the year and keeps employees up-to-date through a company newsletter; corporate intranet site; email suggestion box.

Enbridge's financial benefits are rated as exceptional. To keep salaries competitive the company participates in outside salary surveys every 12 months. Individual salaries are reviewed every 12 months. In addition to competitive compensation, Enbridge provides share-purchase plan for all employees; signing bonuses for some employees; year-end bonuses for all employees; generous year-end bonuses (to $329,500), depending on the position; defined benefit pension with employer contributions (up to 1.6% of salary); defined contribution pension plan with employer contributions (up to 9% of salary); matching RSP contributions (up to 2.5% of salary); new employee referral bonuses (to $5,000 for some positions); life & disability insurance; retirement planning assistance; phased-in retirement work options.

Enbridge's health and family benefits are rated as very good. The company's health benefits plan is flexible, meaning that employees can tailor individual plans to their personal circumstances. As part of the flexible plan, employees may elect to receive unused coverage as a lump-sum (taxable) payment or transfer it to a healthcare spending account (tax free) to be used for medical expenses not covered by the plan. Employees can select from four levels of healthcare coverage, ranging from no coverage (great when your spouse has family coverage) to complete coverage (the company pays 95% of the premiums). Enbridge's health benefits plan is managed by Sun Life. As part of the health plan, the employer pays 95% of the premiums. The health plan is a flexible plan with adjustable premiums and coverage levels. Employees who work 14 hours per week receive coverage. There is no waiting period before coverage begins. Family coverage is available on the health benefits plan. Retiree coverage is also available on the health plan, with no age limit. The basic plan includes routine dental; restorative dental; orthodontics; eyecare ($250 every 2 years); traditional medicine coverage; alternative medicine coverage; employee assistance (EAP) plan; healthclub subsidy (to $350 each year); medical equipment and supplies; physiotherapy; massage therapy; homecare; travel insurance. Enbridge's family-friendly benefits include; maternity top-up payments (to 100% of salary for 6 weeks); health benefits during maternity and parental leave; offsite daycare subsidy to $250 per child. (The emergency daycare subsidy includes $50 per day for up to 5 days each year.) Additional family-friendly benefits include; post-secondary academic scholarships for children of employees; compassionate top-up payment (to 100% of salary for 1 week) while caring for a family member; flexible working hours; shortened work week (fewer hours with less pay); compressed work week; telecommuting; earned days off (EDO) program.

Enbridge's vacation and personal time-off are rated as very good. New employees receive 3 weeks of vacation allowance after their first year. Vacation increases after 10 years on the job. Long-serving employees receive a maximum of 6 weeks of vacation each year. Employees can schedule 12 personal days off each year, as needed. Employees can also apply for an unpaid leave of absence. (Depending on their location, employees can schedule one personal day off each month.).

Enbridge's employee engagement program is rated as very good. Employees receive individual performance reviews every 6 months. Managers receive training in how to conduct effective performance reviews. Performance feedback is also solicited from co-workers and other managers familiar with each employee's work. Exit interviews are provided for departing employees. In recognition of exceptional work performance, Enbridge managers receive a pool of money to recognize exceptional individual performance. The funds are used for a variety of tailored rewards, including gift certificates, restaurant dinners, movie passes, theatre tickets and spa treatments (employee suggestions are welcome). Enbridge sponsors its own in-house employee satisfaction survey. (Surveys are conducted every 24 months); Enbridge hires an outside consultant to conduct confidential employee satisfaction and engagement surveys. (These surveys are held every 24 months).

Enbridge's training and skills development program is rated as exceptional. Employees receive tuition subsidies for courses related to their position. (Employer covers up to 100% of tuition). (Employer pays up to $35,000 in subsidies). Employees may also receive tuition subsidies for courses unrelated to their current position. (Employer covers up to 100% of non-related tuition). (Employer pays up to $35,000 in tuition subsidies). Enbridge also provides subsidies for professional accreditations; in-house apprenticeship and skilled trades programs; formal mentoring program; career planning services; in-house training programs; online training programs; new employee orientation program; formal management training program; and an undergraduate mentoring program with the University of Calgary. The company operates a state-of-the-art training facility (The Enbridge Learning Forum), which can easily accommodate over 200 employees for training classes. Enbridge also has an admirable Aboriginal employment policy that was developed in consultation with First Nations communities across Canada. As part of this initiative, the company operates special recruitment, internship and training programs that encourage Aboriginal Canadians to join and advance within the company. Enbridge employs an Aboriginal Relations Manager and two supporting Advisors who promote cultural awareness within the company and help ensure open communications with First Nations communities where the company operates. The company also works closely with community programs that help new Canadians find work related to their qualifications. Through this initiative, Enbridge is helping to provide meaningful employment to qualified individuals with credentials from foreign institutions.

Enbridge's community involvement program is rated as exceptional. Enbridge actively supports a variety of local and national charitable initiatives. Employees take part in the selection of charitable groups assisted each year. Employees receive paid time off to volunteer with their favourite charitable organizations. As part of this program, employees receive 2 paid days off to volunteer. Last year, employees donated over 1,756 hours volunteering with charitable projects. Approximately 94 charitable and community organizations were supported last year. Enbridge and its employees volunteer and provide support to numerous organizations every year, including Habitat for Humanity, Families in Transition, the Winter Warmth Fund, the Untied Way, and the Inuit and Dene Games, to name a few. The company also encourages its employees to volunteer in their communities through a generous employee volunteer program that donates $500 to charitable organizations where employees volunteer at least 40 hours a year. Impressively, Enbridge is also an "Imagine Canada Caring Company" for its contribution of one percent of its annual pre-tax Canadian profits.