ISM Canada's physical workplace is rated as very good. The company's head office is located in Regina Research Park, on the University of Regina's campus. The building is within minutes of a variety of restaurants, fitness facilities, shopping mall, bike paths, and parks including the 3,000 acre Wascana Park and lake. Inside, the building features an employee lounge (with board games); secure bicycle parking; transit subsidies; private outdoor courtyard with barbecue; first aid room with rest couch; and a kitchen area with fridge, microwave, toaster oven, and kettle. Employees have free access to a mini-gym across the street which features cardio equipment (ellipticals and stationary bikes), BOSU balls, mats, and weights. In addition, employees also receive discounted membership at the Fitness and Kinesiology Centre at the University of Regina.

ISM Canada's work atmosphere is rated as exceptional. On the job, employees enjoy business casual dress; employee sports teams; organized social events. Since 2000, the ISM Canada Social Committee has organized seasonal celebrations for employees throughout the year. The company recently celebrated its 10th anniversary and hosted a complimentary lunch as well as numerous celebratory events downtown for employees. ISM also subsidizes the costs of company sports teams. Employees are kept up-to-date on company developments and provide feedback through a corporate intranet site; email suggestion box.

ISM Canada's financial benefits are rated as very good. Individual salaries are reviewed every 12 months. In addition to salary surveys, compensation levels are determined through the collective bargaining process and through direction of ISM's parent company, IBM Canada. In addition, the company offers share-purchase plan for all employees; profit-sharing plan for all employees; defined contribution pension plan with employer contributions (up to 7% of salary); new employee referral bonuses (to $1,000 for some positions); life & disability insurance; discounted auto lease rates; and discounted computer equipment.

ISM Canada's health and family benefits are rated as above-average. Health benefits plans for all employee groups are managed by the Co-operators. As part of the health plan, the employer pays 100% of the premiums. Employees who work 30 hours per week receive coverage. The maximum waiting period for new employees is 90 days. Family coverage is available on the health benefits plan. The basic plan includes routine dental; restorative dental; orthodontics; eyecare ($500 every 2 years); traditional medicine coverage; alternative medicine coverage; fertility treatment medications; employee assistance (EAP) plan; medical equipment and supplies; massage therapy; homecare; travel insurance. Employees can also take advantage of weekly 15 minute "coffee break massages" at their desks through registered massage therapist visits. The company's family-friendly benefits include; health benefits during maternity and parental leave. Depending on their employee group, employees also receive maternity and parental leave top-up payments, ranging from maternity leave top-up (to 100% for 6 weeks) followed by maternity and parental top-up payments (to 75% for 29 weeks) as well as adoption and parental leave (to 75% for 35 weeks) for its Saskatchewan-based employees, and maternity top up (to 85% for 15 weeks), parental and adoption leave (to 75% for 35 weeks), as well as a pre-adoption leave top-up (to 85% for 7 weeks) for its British Columbia-based employees. Additional family-friendly benefits include; flexible working hours; compressed work week; telecommuting; earned days off (EDO) program.

ISM Canada's vacation and personal time-off are rated as average. New employees receive 3 weeks of vacation allowance after their first year. Long-serving employees receive a maximum of 6 weeks of vacation each year. Employees receive 12 paid sick days every year. Employees can schedule 1 personal day off each year, as needed. Employees can also apply for an unpaid leave of absence. Vacation allowance increases by one week after 6 to 8 years on-the-job, depending on the employee group.

ISM Canada's employee engagement program is rated as average. Employees receive individual performance reviews every 12 months. As part of the review process employees can provide confidential feedback on their manager's performance. Exit interviews are provided for departing employees. ISM Canada recognizes exceptional performance through a formal, and generous, awards program, including the President's Award (from $2,000 to $5,000), the Outstanding Contribution Award (from $300 to $2,000), as well as team and individual achievement awards programs. ISM Canada sponsors its own in-house employee satisfaction survey. (Surveys are conducted every 24 months).

ISM Canada's training and skills development program is rated as above-average. Employees receive tuition subsidies for courses related to their position. (Employer covers up to 100% of tuition). Employees may also receive tuition subsidies for courses unrelated to their current position. (Employer covers up to 100% of non-related tuition). ISM Canada reimburses 100% of tuition costs for in-scope employees in Saskatchewan and 50% of tuition costs for in-scope employees in British Columbia. In addition to tuition subsidies, the company offers subsidies for professional accreditations; career planning services; in-house training programs; online training programs; new employee orientation program.

ISM Canada's community involvement program is rated as above-average. ISM Canada and its employees support a variety of local, national, and international charitable organizations. Employees take part in the selection of charitable groups assisted each year. Employees receive paid time off to volunteer with their favourite charitable organizations. Last year, employees donated over 1,000 hours volunteering with charitable projects. Approximately 30 charitable and community organizations were supported last year. The company and its employees recently teamed-up with other IBM employees and the Saskatchewan Science Centre in support of a new community outreach program that works with middle grade public and First Nation's schools as part of a unique "Robotic Challenge" that provides coaching and support in the building of function robots. In British Columbia, employees donated over 350 pounds of food to Farm Credit Canada's unique "Drive Away Hunger" program. Across the company, employees have also contributed and supported a variety of community organizations and initiatives, including the the Adult Learning Centre Foundation; Regina Palliative Care; United Way of Regina; Canadian Cancer Society; and the First Nations University of Canada, to name a few.