Employees at L'Oréal Canada's annual New Year information meeting
Chosen as one of Canada's Top 100 Employers and Montreal's Top Employers for 2013:
By Richard Yerema and Kristina Leung, Mediacorp Canada Inc. staff editors
(Oct 9, 2012)
Some of the reasons why L'Oréal Canada
was selected as one of Canada's Top 100 Employers for 2013
- lets everyone share in the company's success with year-end bonuses and a profit-sharing plan available to all employees
- other financial benefits include signing bonuses for some employees, contributions to defined benefit and defined contribution pension plans, and generous discounts on company products
- encourages ongoing employee development through a unique in-house program, "Akademia L'Oréal Canada", subsidies for professional accreditation, online courses, and international training in Paris and New York
- provides maternity and parental leave top-up payments for employees who are new mothers or adoptive parents (to 100% of salary for 17 weeks) and offers the additional benefit of a subsidized onsite daycare centre for employees to take advantage of when ready to return to work
- also helps employees balance their work and personal life with a variety of flexible work options, including telecommuting, compressed work weeks, and early Friday closings in the winter and summer
- creatively recognizes exceptional performance with VIP trips to company-sponsored events (such as "Luminato", the annual arts and creativity festival held in Toronto) as well as tickets to the company's box seats at the Bell Centre in Montréal
L'Oréal Canada Inc., a subsidiary of Paris-based L'Oréal Group, is a manufacturer of cosmetics and personal care products.
Established over a century ago, the parent company is the largest cosmetics company in the world, and continues to expand with the recent acquisitions of The Body Shop, Yves Saint-Laurent Beauté, Roger & Gallant, Boucheron, Stella McCartney, Oscar de la Renta and Ermenegildo Zegna.
In Canada, L'Oréal markets a wide range of cosmetic products through four divisions: consumer products; luxury products; active cosmetics; and professional products. The company's product line includes such popular brands as L'Oréal Paris, Redken, Matrix, Garnier, Maybelline New York, Biotherm, Cacharel, Diesel, Giorgio Armani, and Ralph Lauren, to name a few. In addition to head office marketing activities, L'Oréal Canada manufactures a complete line of hair colouring products that are sold around the world. The company recently invested over $130 million to expand and upgrade its 280,000 square foot manufacturing facility in Montréal. In addition to its head office and manufacturing plant, the Canadian division has offices in Toronto, Calgary and Vancouver.
Industry: Toiletry Product Manufacturing.
Major Canadian hiring locations: Montréal QC, Toronto ON, Vancouver BC, Calgary AB.
Parent company: L'Oreal SA.
Full-time at this location: 358.
Full-time employees in Canada: 1,200.
Full-time worldwide: 68,900.
Workforce engaged on a contract basis: 4.5%.
Number of applications received at this location last year: 12,387.
Average age of all employees: 37.
Longest serving employee: 39.6 years.
L'Oréal Canada's physical workplace is rated as above-average. The company's new head office in downtown Montréal occupies two floors of a modern office building, offering great views of Mont Royal and the city below. Prior to moving to the new location, L'Oréal consulted employees regarding the office layout and furniture selections. Inside, the new head office features a breathtaking central glass atrium, an employee lounge (with comfortable seating, television, music, foosball and Internet kiosks for personal web-browsing); specialty coffee bar and music; bistro with fresh lunches, fresh vegetables and fruit; terrasse overlooking the forested "Bois-de-Liesse"; onsite daycare centre; onsite cafeteria (with healthy menus and subsidized meals); free parking; direct access to underground walking network as well as downtown shops, cafés and restaurants; direct Métro access for downtown employees; and convenient highway access as well as a car-pool sign-up system for manufacturing employees.
Work Atmosphere & Communications
L'Oréal Canada's work atmosphere is rated as very good. On the job, employees enjoy business casual dress; casual dress Fridays; can listen to music while working; can bring pets to work when needed; employee sports teams; organized social events. The company-subsidized social committee (called Le Club L'Oréal Canada) organizes a variety of fun events including a Christmas dinner-dance (with live music), a family day at the distribution centre, and regular cocktail parties and social gatherings to recognize significant company events. L'Oréal also organizes a summer party hosted during the company's "Sun Awareness Week" and offers monthly onsite massage sessions. Employees at L'Oréal are kept up-to-date through a onsite plasma televisions (located in gathering areas); a company newsletter; corporate intranet site.
Financial Benefits & Compensation
L'Oréal Canada's financial benefits are rated as very good. To keep salaries competitive the company participates in outside salary surveys every 12 months. Individual salaries are reviewed every 12 months. In addition to competitive compensation, L'Oréal provides profit-sharing plan for all employees; signing bonuses for some employees; year-end bonuses for all employees; defined benefit pension plan; defined contribution pension plan; life & disability insurance; subsidized home Internet access; retirement planning assistance; and generous discounts on company products (to 50%).
Health & Family-Friendly Benefits
L'Oréal Canada's health and family benefits are rated as above-average. The company's health benefits plan is managed by Sun Life. The plan is flexible to ensure that employees can tailor their coverage to suit their needs. As part of the plan, employees receive transferable health credits for coverages not selected. As part of the health plan, the employer pays 100% of the premiums. The health plan is a flexible plan with adjustable premiums and coverage levels. Employees who work 22 hours per week receive coverage. There is no waiting period before coverage begins. Family coverage is available on the health benefits plan. Retiree coverage is also available on the health plan, with no age limit. The basic plan includes routine dental; restorative dental; orthodontics; eyecare ($175 every 2 years); traditional medicine coverage; alternative medicine coverage; employee assistance (EAP) plan; medical equipment and supplies; physiotherapy; massage therapy; homecare; travel insurance. Discounted memberships at nearby fitness facilities; flu vaccine clinics in the fall and summer skin cancer screening clinics every summer. The company's family-friendly benefits include: maternity top-up payments (to 100% of salary for 17 weeks); parental leave top-up for adoptive parents (to 100% of salary for 17 weeks); health benefits during maternity and parental leave; extended unpaid parental leave option (beyond the first year); onsite daycare centre; subsidized onsite daycare; with 67 spaces; 15 childcare workers; offsite daycare subsidy to $7 per child. Additional family-friendly benefits include: flexible working hours; 35-hour work week (with full pay); compressed work week; telecommuting; early Friday closings in winter (3pm) and summer (12:30pm).
Vacation & Personal Time-Off
L'Oréal Canada's vacation and personal time-off are rated as average. New employees receive 2 weeks of vacation allowance after their first year. Vacation increases after 2 years on the job. Long-serving employees receive a maximum of 5 weeks of vacation each year. During the Christmas to New Year's holiday break, employees receive an additional 4 days off. Employees can schedule 1 personal day off each year, as needed. Employees can also apply for an unpaid leave of absence. For experienced personnel, the company considers previous work experience when determining starting vacation.
L'Oréal Canada's employee engagement program is rated as above-average. Employees receive individual performance reviews every 6 months. Managers receive training in how to conduct effective performance reviews. Performance feedback is also solicited from co-workers and other managers familiar with each employee's work. As part of the review process employees can provide confidential feedback on their manager's performance. Exit interviews are provided for departing employees. New employees receive performance reviews every six months during their first three years on the job. L'Oréal recognizes exceptional performance with draws for gift baskets, VIP trips to company-sponsored events (such as Luminato, the annual arts and creativity festival held in Toronto), tickets to the company's box seats at the Bell Centre in Montréal, including concerts and sporting events, and weekend getaways and gift certificates from Birks to celebrate long tenures with the company. L'Oréal Canada sponsors its own in-house employee satisfaction survey. (Surveys are conducted every 24 months); L'Oréal Canada hires an outside consultant to conduct confidential employee satisfaction and engagement surveys. (These surveys are held every 24 months).
Training & Skills Development
L'Oréal Canada's training and skills development program is rated as very good. Employees receive tuition subsidies for courses related to their position. (Employer covers up to 100% of tuition). (Employer pays up to $2,000 in subsidies). In support of ongoing employee development, L'Oréal provides subsidies for professional accreditations; in-house apprenticeship and skilled trades programs; formal mentoring program; career planning services; in-house training programs; online training programs; online employee skills inventory; new employee orientation program; formal management training program; international training programs (New York and Paris). L'Oréal recently launched a new in-house employee training program called 'Akademia L'Oréal Canada'. The multi-divisional program directly mirrors the training and needs of the company and is divided into several specialized learning modules, including marketing, sales, accounting, finance and supply chain.
L'Oréal Canada's community involvement program is rated as exceptional. L'Oréal actively supports a variety of local, national and international charitable initiatives. Employees take part in the selection of charitable groups assisted each year. Employees receive paid time off to volunteer with their favourite charitable organizations. Last year, employees donated over 314 hours volunteering with charitable projects. Approximately 14 charitable and community organizations were supported last year. Last year, in celebration of the parent company's 100th anniversary, L'Oréal encouraged its divisions around the world refrain from hosting big splashy parties and look for meaningful ways to give back to their respective communities. For its part, L'Oréal Canada hosted a fun internal celebration and announced new partnerships with Big Brothers and Big Sisters of Canada as well as support for an after school theatre project at a Montréal secondary school.
As part of its longstanding community program, L'Oréal Canada focuses on charitable initiative in support of women, science and education. The company's L'Oréal UNESCO For Women in Science program recognizes outstanding women in research. Through the company's ACTUA program, L'Oréal also encourages young women to pursue education and careers in science. The company and its employees have also provided support to the Weekend to End Breast Cancer, Le Chainon (a local organization that helps women in need of basic necessities), the Canadian Dermatology Association and UNICEF, to name a few. In a unique initiative, L'Oréal also operates a program called "Look Good-Feel Better", which helps women with cancer and is operated by employee volunteers with the company donating needed funds and various cosmetic products. In another thoughtful initiative (called What Touches You Touches Us), the company and its employees work together in support of specific causes closer to home. Recently, employees raised over $2,500 to purchase a specialized paragolfer chair for a co-worker's friend who had become a parapeligic after tragic accident -- the seemingly small but incredibly thoughtful initiative has allowed one employee's best friend to return to the links and resume his love for the game.
L'Oréal has also taken a leadership role in building a diverse workplace through well-developed employee education and recruitment programs. As a result of these efforts, the company has over 51 nationalities represented in its workforce and has attracted praise from the Washington, DC-based "Diversity Best Practices" organization. L'Oréal has also taken steps to integrate people with mental and physical disabilities into the workforce. In one initiative, the company works closely with a Montréal organization to provide young Canadians who have difficulty entering the job market with diverse work experiences through an in-house apprenticeship program. The company is also one of the first companies in Canada to provide an intergenerational training program to help employees and managers address and understand the differing workplace needs for individuals as they move through their careers.
In response to growing environmental awareness, L'Oréal also maintains three sustainable development committees, including the Waste Management; the Life at Work; and the Climate Change committees. The goal of each initiative is to raise awareness and educate employees about integrating environmental considerations into their day-to-day lives and to explore way in which the company can reduce its own carbon footprint. The company recently surveyed employees about their environmental habits and has introduced a number of environmental undertakings, from in-house recycling training to a dedicated environmental section on the corporate intranet. 1.80.
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