The National Ballet's physical workplace is rated as above-average. Conveniently located to provide commuter access to public transit and the city's major highways, the company's head office office is situated on the waterfront, just outside downtown Toronto's core, and offers spectacular views of Lake Ontario and the Toronto Islands. The building features five custom-built professional dance studios and a unique onsite costume production facility. The office is also within walking distance of some of the city's major tourist attractions, including Centre Island, Music Garden and the Harbourfront Centre. Inside, the office features an onsite fitness facility (with free membership, treadmills, stationary bikes, stairmasters, instructor-led classes, weights and shower facilities); employee lounge (with comfortable seating); onsite cafeteria (with healthy and special diet menus); secure bicycle parking; free parking; onsite medical staff, athletic and massage therapists for dancers; outdoor patio and deck; pedestrian and bike paths along the waterfront; and walking distance to Porter Airlines.

The National Ballet's work atmosphere is rated as very good. On the job, employees enjoy business casual dress; casual dress Fridays; organized social events. The National Ballet organizes a range of social events and celebrations throughout the year, including a holiday party, summer barbecue, and year-end gala. Employees are kept up to date on company developments through a company newsletter.

The National Ballet's financial benefits are rated as very good. To keep salaries competitive the company participates in outside salary surveys every 18 months. Individual salaries are reviewed every 12 months. Compensation is determined through the collective bargaining process for unionized employees. In addition to offering competitive compensation, the company offers defined benefit pension plan; defined contribution pension plan; matching RSP contributions; life & disability insurance; (Depending on employee group, employees may receive contributions to a defined benefit, contribution or matching RSP plan).

The National Ballet's health and family benefits are rated as very good. The company has varying health benefits plans, with overall coverage levels depending on the employee group. The health benefits plans are managed by Industrial Alliance and CDCS Health Claims Inc., with most plans offering the following minimums. As part of the health plan, the employer pays 100% of the premiums. Employees who work 25 hours per week receive coverage. The maximum waiting period for new employees is 90 days. The basic plan includes routine dental; restorative dental; eyecare ($150 every 2 years); traditional medicine coverage; alternative medicine coverage; employee assistance (EAP) plan; medical equipment and supplies; physiotherapy; massage therapy; travel insurance. Depending on employee group, family-friendly benefits may include; maternity top-up payments (to 87% of salary for 17 weeks). Additional family-friendly benefits may include; flexible working hours; 35-hour work week (with full pay); shortened work week (fewer hours with less pay); compressed work week; telecommuting; reduced summer hours program.

The National Ballet's vacation and personal time-off are rated as average. New employees receive 2 weeks of vacation allowance after their first year. Vacation increases after 3 years on the job. Long-serving employees receive a maximum of 5 weeks of vacation each year. During the Christmas to New Year's holiday break, employees receive an additional 1 day off. Employees receive 1 personal day off, as scheduled by their employer. Employees can also apply for an unpaid leave of absence. Depending on employee group, some employees receive four weeks of vacation to start.

The National Ballet's employee engagement program is rated as average. Employees receive individual performance reviews every 12 months. Managers receive training in how to conduct effective performance reviews. As part of the review process employees can provide confidential feedback on their manager's performance. Exit interviews are provided for departing employees. The National Ballet awards the David Tory award for dancers who demonstrate exceptional performance. The National Ballet sponsors its own in-house employee satisfaction survey. (Surveys are conducted every 24 months).

The National Ballet's training and skills development program is rated as above-average. Employees receive tuition subsidies for courses related to their position. Employees may also receive tuition subsidies for courses unrelated to their current position. In addition to tuition subsidies, the National Ballet offers subsidies for professional accreditations; in-house apprenticeship and skilled trades programs; financial bonuses for course completions; in-house training programs; online training programs. The company also encourages dancers to build a post-dance career, and offers on-site degree courses through Ryerson University. The liberal arts credit courses are tailored to the dancers schedule and can be used to fulfill future degree requirements.

The National Ballet's community involvement program is rated as average. The National Ballet and its employees support a variety of local and national charitable organizations each year. The company participates in "Culture Days", a collaborative pan-Canadian volunteer campaign to increase awareness, accessibility, participation and engagement of Canadians in local arts and culture programs in their communities. The National Ballet also manages outreach programs including "Dance About", which aims to make the art form accessible. The company visits schools across the country and provides children from various socio-economic backgrounds and cultures with an opportunity to experience classical ballet in their own environment.