National Energy Board's physical workplace is rated as above-average. NEB's downtown head office tower is connected to the city's enclosed walkway system, providing convenient, all-weather access to shops, restaurants and cafés. The company encourages employees to make their way to work on public transit, with a LRT station located conveniently across the street. The office is also within walking distance of public parks including Prince's Island Park, which features bike trails and running paths along the Bow River as well as many of the city's popular attractions, including the Eau Clarie Market. Inside, the building features an onsite fitness facility (with treadmills, stationary bikes, stairmasters, rowing machines, weights, shower facilities, and instructor-led classes, including yoga and pilates); employee lounge (with magazines and newspapers); nap room; religious observance room; secure bicycle parking; kitchen areas on every floor; an onsite library which houses a large selection of French language novels; and concierge services available to all tenants of the office building.

National Energy Board's work atmosphere is rated as very good. On the job, employees at NEB enjoy business casual dress; casual dress daily; casual dress Fridays; can listen to music while working; organized social events. The Board's "FUN Committee" is run by volunteers who coordinate various activities throughout the year. Past events include a golf tournament, Christmas party, curling tournament, and a bowling evening. The committee also helps sponsor family oriented events such as a children's Christmas party and a summer family picnic. NEB keeps employees informed of company news and encourages feedback through a company newsletter; corporate intranet site; email suggestion box.

National Energy Board's financial benefits are rated as above-average. To keep salaries competitive the company participates in outside salary surveys every 12 months. Individual salaries are reviewed every 12 months. The National Energy Board also provides year-end bonuses for all employees; generous year-end bonuses (to $15,570), depending on the position; defined benefit pension plan; life & disability insurance; retirement planning assistance; phased-in retirement work options; and retirement planning assistance. Retention bonuses are paid to operational employees and performance pay is given to all employees.

National Energy Board's health and family benefits are rated as exceptional. NEB's health benefits plan is managed by Sun Life Assurance Company, with the dental component managed by Great West Life Insurance. As part of the health plan, the employer pays 100% of the premiums. Family coverage is available on the health benefits plan. Retiree coverage is also available on the health plan, with no age limit. The basic plan includes routine dental; restorative dental; orthodontics; eyecare ($275 every 2 years); traditional medicine coverage; alternative medicine coverage; fertility treatment medications; employee assistance (EAP) plan; medical equipment and supplies; physiotherapy; massage therapy; travel insurance. The National Energy Board's family-friendly benefits include: maternity top-up payments (to 93% of salary for 52 weeks); parental leave top-up for new fathers (to 93% of salary for 37 weeks); parental leave top-up for adoptive parents (to 93% of salary for 37 weeks); health benefits during maternity and parental leave; extended unpaid parental leave option (beyond the first year). Additional family-friendly benefits include: flexible working hours; shortened work week (fewer hours with less pay); telecommuting; earned days off (EDO) program.

National Energy Board's vacation and personal time-off are rated as very good. New employees receive 3 weeks of vacation allowance after their first year. Vacation increases after 8 years on the job. Long-serving employees receive a maximum of 6 weeks of vacation each year. Employees receive 15 paid sick days every year. Employees can schedule 5 personal days off each year, as needed. Employees receive 2 personal days off, as scheduled by their employer. Employees can also apply for an unpaid leave of absence.

National Energy Board's employee engagement program is rated as above-average. Employees receive individual performance reviews every 12 months. Managers receive training in how to conduct effective performance reviews. Performance feedback is also solicited from co-workers and other managers familiar with each employee's work. As part of the review process employees can provide confidential feedback on their manager's performance. Exit interviews are provided for departing employees. NEB rewards exceptional performance through a variety of formal recognition award programs, including on-the-spot awards (Instant Awards) that may be presented at anytime in recognition of excellent job performance, a quarterly Chair's Award recognizing employee contributions within and outside of the NEB, and awards of distinction for commitment, creativity, leadership, and teamwork. In addition, employees are sent KUDOS, electronic and handwritten notes of thanks recognizing individuals for their hard work and entering them in monthly draws for prizes. National Energy Board sponsors its own in-house employee satisfaction survey. (Surveys are conducted every 3 months); National Energy Board hires an outside consultant to conduct confidential employee satisfaction and engagement surveys. (These surveys are held every 6 months).

National Energy Board's training and skills development program is rated as exceptional. Employees receive tuition subsidies for courses related to their position. (Employer covers up to 100% of tuition). Employees may also receive tuition subsidies for courses unrelated to their current position. (Employer covers up to 100% of non-related tuition). The NEB also supports employees' ongoing career development with subsidies for professional accreditations; formal mentoring program; career planning services; in-house training programs; online training programs; online employee skills inventory; new employee orientation program; formal management training program; and career planning services. Employees may also apply for Education Leave in order to complete post-secondary studies. Employees may take up to four months off and receive an allowance in lieu of salary of 100% of salary.

National Energy Board's community involvement program is rated as above-average. The NEB and its employees support a variety of local, national and international charitable initiatives every year. Employees take part in the selection of charitable groups assisted each year. Employees receive paid time off to volunteer with their favourite charitable organizations. In 2006, a NEB employee created "INSPIRE!Africa", a foundation which supports community-based initiatives in Rwanda. Projects of the foundation include sponsoring orphans of the genocide to complete secondary school and attend university, purchasing livestock for widows so they may have access to food and modest income, and supporting the local community centre and health clinic. To date, the foundation, with the help of NEB employees, has raised nearly $400,000. In addition, National Energy Board employees support the Government of Canada Workplace Charitable Campaign (GCWCC) through a variety of unique fundraising events from a chili cook-off to to a volleyball tournament (raising over $63,000 last year), as well as the annual United Way campaign.