SAS Institute Canada employees participating in relay race event for charity
Chosen as one of Canada's Top 100 Employers and Greater Toronto's Top Employers for 2012:
By Richard Yerema and Kristina Leung, Mediacorp Canada Inc. staff editors
(
Oct 6, 2011)
Some of the reasons why SAS Canada was selected as one of Canada's Top 100 Employers for 2012:
unique custom designed head office building that is one of the city's first Leadership in Energy and Environmental Design (LEED) certified structures and features a variety of onsite amenities including a fully-equipped fitness facility (with free membership), employee lounge and quiet room for rest, reflection and religious observance
on the job, employees enjoy full breakfasts, cookies, granola bars, peanuts, raisins and M&Ms on Wednesdays -- as well as an incredible rooftop patio complete with comfortable seating, barbecue and great city views
supports employees who are new mothers with maternity leave top-up payments (to 100% of salary for 16 weeks) along with extended health coverage during their leave
encourages ongoing employee development through tuition subsidies for job-related courses, a range of in-house and online training programs, formal mentoring and subsidies for professional accreditation
offers great financial rewards including signing bonuses for some positions, generous employee referral bonuses (to $8,000), year-end bonuses and a profit sharing plan available to all employees
the company has its own in-house band (the artists formerly known as the "SASations" and now known as "SASquatch") who play at company events and charity fundraisers throughout the year
Employer Background
SAS Institute (Canada) Inc. develops predictive, business intelligence software for the automotive, financial, manufacturing, retail, telecommunications, education and government sectors.
The company's software helps customers integrate data from across their organizations to assist in making more accurate and informed decisions. Across the country, SAS software is operating behind the scenes supporting numerous everyday activities, from helping cities manage roadway repairs to optimizing food deliveries for restaurant chains to helping cellular telephone companies tailor their services for individual customers. Operating in Canada since 1986, SAS Canada is a subsidiary of Cary, North Carolina-based SAS Institute Incorporated. Founded in 1976, the parent company is the world's largest privately-held software company with software in use in over 100 countries. Worldwide, the company primarily serves large customers in the automotive, financial, manufacturing, retail, telecommunications, education and government sectors.
Industry: Custom Computer Programming Services.
Established: 1986.
Parent company: SAS Institute Incorporated (Cary, North Carolina).
Major Canadian hiring locations: Toronto ON, Ottawa ON, Montréal QC, Calgary AB.
Revenues: $120 million.
Full-time employees in Canada: 240.
Full-time at this location: 159.
Full-time worldwide: 11,801.
Part-time employees in Canada: 17.
New jobs created in Canada last year: 1.
Voluntary employee turnover last year: 5%.
Longest serving employee: 24.3 years.
Workforce engaged on a contract basis: 2.5%.
Number of applications received at this location last year: 4,000.
Percentage of employees who are women: 40%.
Of managers: 27%.
Percentage of employees who are visible minorities: 21%.
Of managers: 7%.
Average age of all employees: 42.5.
Rating: A+Physical Workplace
SAS Canada's physical workplace is rated as exceptional. SAS Institute's head office is located just east of the city's downtown business district and within walking distance to the unique and ongoing restoration and redevelopment of the historic distillery district neighbourhood. The company's new $30 million head office is one of Canada's first office buildings to achieve the building industry's Leadership in Energy and Environmental Design (LEED) silver certification. The 110,000 square foot building was constructed using 55% recycled building materials, uses 30% less energy than a conventional structure and even captures and recycles rainwater. Since the building opened over five years ago the building's energy saving features has helped the company cut its carbon-dioxide emissions by over 20,300 tonnes -- or the equivalent of removing over 3,000 cars from the road or planting over 100,000 trees. Located on an existing streetcar line, the building features an open eighth-floor covered terrace overlooking King Street and the surrounding neighbourhood. Designed with feedback from employees, the new head office also features an onsite fitness facility (with free memberships, treadmills, stationary bikes, weights, stairmasters, rowing machines, flat-screen television, music system, shower facilities, and instructor-led fitness classes such as spinning); employee lounge (with comfortable seating, television, reading materials, puzzles); free hot and cold beverages; fully stocked kitchen areas on every floor; free snacks (including fresh fruit, soup, full breakfasts, cookies, granola bars, peanuts, raisins and M&Ms on Wednesdays); rooftop eating area with barbeque and great city views; personal closet and individual temperature controls at each workstation; nap room; religious observance room; secure bicycle parking; free parking; streetcar access and company bus from Union Station; onsite car wash.
Rating: A+Work Atmosphere & Communications
SAS Canada's work atmosphere is rated as exceptional. On the job, employees enjoy business casual dress; casual dress Fridays; can listen to music while working; employee sports teams; organized social events. The social committee organizes several fun events each year, including a Christmas party with gifts from Santa for employees' children, whitewater rafting, hiking and biking, a family day at a nearby theme park, summer barbeques on the rooftop terrace and random celebrations throughout the year. Each January, employees from across Canada gather in Toronto for the company's unique annual meeting (called Kick-Off), which last year was followed by a circus themed party at a local club and even a friendly game of hockey between head office and regional office employees.
Employee also participate in a number of fundraising events every year, including the SAS Rush Hour Relay Race, the SAS Charity Golf Tournament, and participation in the CIBC Run for the Cure. In a unique event the company recently hosted a benefit concert for the United Way that featured the Barenaked Ladies. The company even has its own in-house band (the artists formerly known as the "SASations" and now known as "SASquatch") who play at company events and charity fundraisers. In addition to their busy social calendar, SAS Institute captures employee feedback and helps keep employee up-to-date through a company newsletter; corporate intranet site; traditional suggestion box; email suggestion box; exit interviews with departing employees.
Rating: BFinancial Benefits & Compensation
SAS Canada's financial benefits are rated as average. To keep salaries competitive the company participates in outside salary surveys every 12 months. Individual salaries are reviewed every 12 months. In addition to competitive compensation, SAS Institute provides signing bonuses for some employees; new employee referral bonuses (to $8,000 for some positions); year-end bonuses for all employees; year-end bonuses (to $70,000); profit-sharing plan for all employees; life & disability insurance; retirement planning assistance; subsidized home Internet access; subsidized home and auto insurance; low-interest home loans; and discounted auto lease rates.
Rating: B+Health & Family-Friendly Benefits
SAS Canada's health and family benefits are rated as very good. SAS Institute's health plan is managed by Sun Life of Canada. As part of the health plan, the employer pays 100% of the premiums. Employees who work 20 hours per week receive coverage. The waiting period for new employees is 30 days. The basic plan includes routine dental; restorative dental; orthodontics; eyecare ($300 every 2 years); traditional medicine coverage; alternative medicine coverage; massage therapy; medical equipment and supplies; homecare; employee assistance (EAP) plan; travel insurance; healthclub subsidy (to $1,100 each year). (Based upon years of service and age, retirees receive a $2,000 credit each year to a lifetime maximum of $50,000.). As part of their health plan, employees also receive a wellness allowance (to $1,100 every year) that can be used for a variety of wellness initiatives, including gym memberships and even the purchase of home fitness equipment. SAS Institute's family-friendly benefits include: maternity top-up payments (to 100% of salary for 16 weeks); parental leave top-up for adoptive parents (to 100% of salary for 16 weeks); health benefits during maternity and parental leave; extended unpaid parental leave option (beyond the first year). Additional family friendly benefits include: flexible working hours; telecommuting; 35-hour work week (with full pay); shortened work week (fewer hours with less pay); reduced summer hours program; phased-in retirement work options; free network software and subsidized home hi-speed internet service (to 50%) for telecommuting employees. (The duration of the company's compassionate top-up leave benefit is determined on a case-by-case basis).
Rating: B+Vacation & Personal Time-Off
SAS Canada's vacation and personal time-off are rated as very good. New employees receive 3 weeks of vacation allowance after their first year. Vacation increases after 5 years on the job. Long-serving employees receive a maximum of 4 weeks of vacation each year. Employees can schedule 1 personal day off each year, as needed. During the Christmas to New Year's holiday break, employees receive an additional 3 days off. Employees receive 10 paid sick days every year.
Rating: AEmployee Engagement
SAS Canada's employee engagement program is rated as above-average. Employees receive individual performance reviews every 6 months. Managers receive training in how to conduct effective performance reviews. Performance feedback is also solicited from co-workers and other managers familiar with each employee's work. As part of the review process employees can provide confidential feedback on their manager's performance. Exit interview provided for departing employees. In addition to the formal reviews, employees and managers are encouraged to view the review process as an ongoing initiative with managers and employees communicating as needed on an ongoing basis throughout the year. Performance excellence is recognized with gift certificates, family box seat concert passes at the Air Canada Centre, Toronto FC soccer tickets, Toronto Maple Leaf hockey tickets, Toronto Raptors basketball tickets, restaurant dinners and rewards points. The company publicly recognizes its top performing employees through an awards celebration at the annual "Kick-Off" event -- with winning employees receiving a bonus cheque (amounts vary with award) and a special crystal piece to accompany the recognition from their colleagues. SAS also celebrates is long-serving employees with monetized gift certificates, from $250 to $1,000, depending on length of service. SAS Canada hires an outside consultant to conduct confidential employee satisfaction and engagement surveys. (These surveys are held every 12 months).
Rating: B+Training & Skills Development
SAS Canada's training and skills development program is rated as very good. Employees receive tuition subsidies for courses related to their position. (Employers cover up to 100% of tuition). The company also provides subsidies for professional accreditations; in-house training programs; online training programs; online employee skills inventory; formal mentoring program; formal mangement training program. SAS operates internal training centres across Canada and the United States with each employee allotted a yearly training allowance, based on position and title.
Rating: A+Community Involvement
SAS Canada's community involvement program is rated as exceptional. SAS Institute actively supports a variety of local, national and international charitable initiatives. Employees take part in the selection of charitable groups assisted each year. Employees also receive 4 paid days off to volunteer. Last year, employees donated over 500 hours volunteering with charitable projects. Approximately 22 charitable and community organizations were supported last year. Every year the company and its employees support a variety of charitable initiatives, including the Canadian Breast Cancer Foundation, the CIBC Run for the Cure, the Hospital of Sick Children, the Kids Help Phone, the Québec Society for Disabled Children, the Alberta International Band Festival, the Daily Bread Foodbank, the Movember fundraiser for Prostate Cancer, and the Alzheimer's Society, the YMCA Corporate Team Challenge, to name a few.
In a couple of unique local initiatives near the head office, SAS Institute has invested $45,000 towards the restoration of the neighbourhood David Crombie Park and Parliament Field municipal parks. In another local initiative, the company and employee volunteers are working closely with a local elementary school in support of improving literacy, numeracy, the arts and student safety. Employees have also conducted a skate drive and a learn to skate program to help outfit and teach kids from the neighbourhood how to skate and enjoy one of the country's favourite pastimes.
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