Suncor's physical workplace is rated as above-average. Suncor's head office is located in the heart of downtown Calgary and features a marble lobby and sunny atrium with plant life. The twin towers were custom designed for Suncor and offers panoramic views of the city as well as an abundance of natural light. The building is conveniently located near public transit, a variety of restaurants, shops, daycare centre, fitness club, Prince's Island Park & River Walk trails. The building is also connected to Calgary's enclosed walkway system, providing employees with all-weather access to local restaurants, stores and services. Inside, the office features an onsite fitness facility (with treadmills, stationary bikes, stairmasters, instructor-led classes, weights, rowing machines and shower facilities); employee lounge (with comfortable seating); religious observance room; secure bicycle parking; free coffee and tea; outdoor patio and deck; food court on the second floor of the building.

Suncor's work atmosphere is rated as exceptional. On the job, head office employees enjoy business casual dress; casual dress Fridays; can listen to music while working; employee sports teams; organized social events. The company-subsidized social committee is responsible for organizing events and celebrations throughout the year, including Christmas parties for employees and a separate party for children of employees and summer social events. Suncor is also involved in sports competitions against other energy companies. The company keeps employees up to date and captures feedback through a company newsletter; corporate intranet site; email suggestion box.

Suncor's financial benefits are rated as above-average. To keep salaries competitive the company participates in outside salary surveys every 12 months. Individual salaries are reviewed every 12 months. In addition to providing competitive compensation, Suncor offers share-purchase plan for all employees; profit-sharing plan for all employees; signing bonuses for some employees; year-end bonuses for some employees; defined contribution pension plan with employer contributions (up to 5% of salary); new employee referral bonuses (to $5,000 for some positions); life & disability insurance; retirement planning assistance; Employees are also eligible to enter a defined benefit and defined contribution pension plan once their age plus service totals 50 or more.

Suncor's health and family benefits are rated as very good. The company's health benefits plan is managed by SunLife Insurance Company. As part of the health plan, the employer pays 100% of the premiums. The health plan is a flexible plan with adjustable premiums and coverage levels. Employees who work 20 hours per week receive coverage. There is no waiting period before coverage begins. Family coverage is available on the health benefits plan. Retiree coverage is also available on the health plan, with no age limit. The basic plan includes routine dental; restorative dental; orthodontics; eyecare ($75 every 2 years); traditional medicine coverage; alternative medicine coverage; employee assistance (EAP) plan; medical equipment and supplies; physiotherapy; massage therapy; homecare; travel insurance. Suncor's family-friendly benefits include; maternity top-up payments (to 100% of salary for 6 weeks); health benefits during maternity and parental leave; onsite daycare centre; with 98 spaces; 20 childcare workers; pre-arranged emergency short-term daycare. Additional family-friendly benefits include; post-secondary academic scholarships for children of employees; flexible working hours; shortened work week (fewer hours with less pay); telecommuting.

Suncor's vacation and personal time-off are rated as very good. New employees receive 3 weeks of vacation allowance after their first year. Vacation increases after 10 years on the job. Long-serving employees receive a maximum of 6 weeks of vacation each year. Employees receive 5 paid sick days every year. Employees can schedule 15 personal days off each year, as needed.

Suncor's employee engagement program is rated as above-average. Employees receive individual performance reviews every 6 months. Managers receive training in how to conduct effective performance reviews. Performance feedback is also solicited from co-workers and other managers familiar with each employee's work. As part of the review process employees can provide confidential feedback on their manager's performance. Exit interviews are provided for departing employees. Manages "Excellence Cash" spot bonus program, which allows up to 10% of salary to be awarded to individuals or teams for significant contribution to a major value creating event or project. The program currently has a budget of $3 million. Suncor sponsors its own in-house employee satisfaction survey. (Surveys are conducted every 18 months); Suncor hires an outside consultant to conduct confidential employee satisfaction and engagement surveys. (These surveys are held every 18 months).

Suncor's training and skills development program is rated as exceptional. Employees receive tuition subsidies for courses related to their position. (Employer pays up to $5,500 in subsidies). Employees may also receive tuition subsidies for courses unrelated to their current position. (Employer pays up to $5,500 in tuition subsidies). In addition to tuition subsidies, Suncor also provides in-house apprenticeship and skilled trades programs; formal mentoring program; in-house training programs; online training programs; new employee orientation program; formal management training program; and leadership training. Suncor's refining and marketing division manages a rotational program for business graduates to expose them to all areas of operations.

Suncor's community involvement program is rated as exceptional. Suncor actively supports a variety of international charitable initiatives. Employees take part in the selection of charitable groups assisted each year. Employees receive paid time off to volunteer with their favourite charitable organizations. Last year, employees donated over 7,779 hours volunteering with charitable projects. Approximately 1,300 charitable and community organizations were supported last year. "SunCares Employee Grants Program", through which employees may apply for grants on behalf of the organizations they are involved in. The program covers the following areas: volunteering grant for employees who volunteer over 48 hours at a non-profit organization, fundraising, post-secondary matching grant, milestone award grant (employees may choose to take the value of their service award and donate to charity of their choice, bereavement grant, leadership grant humanitarian grant (in response to natural disasters). The company also manages its own charitable foundation, the "Suncor Energy Foundation", established in 1998. Since its inception in 1998, the Foundation has invested more than $84 million in charitable organizations across Canada.