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TELUS Corporation

Recognized as one of Canada's Top 100 Employers (2016)

Here are some of the reasons why TELUS Corporation was selected as one of Canada's Top 100 Employers (2016) :

Here are some of the reasons why TELUS Corporation was selected as one of Canada's Top 100 Employers (2016):

  • TELUS encourages employees to work from home through a formal "Work Styles" program, designed to help employees easily adopt flexible work arrangements where possible -- the initiative aims to have 70% of employees in major centres work from home or on a mobile basis part-time by the end of 2015
  • TELUS recently welcomed a Chief Wellness Officer to support employee efforts to make healthy choices -- the company also launched a 12-week Self-Health pilot program to enable employees to take better long-term care of their health and minimize the risk of illness and disease
  • TELUS offers excellent financial benefits, including a share purchase plan available to all employees, signing bonuses for some and referral bonuses of up to $1,000

Employer Background

Industry Telecommunications
Publicly traded yes
Major Canadian hiring locations Victoria BC, Vancouver BC, Burnaby BC, New Westminster BC, Edmonton AB, Québec QC, Rimouski QC, Surrey BC, Calgary AB, Toronto ON, Prince George BC, Mississauga ON, Longueuil QC, Scarborough ON, Barrie ON, Saint-Laurent QC, Ottawa ON, Montréal QC
Full-time employees in Canada 24,241
Part-time employees in Canada 3,694
Full-time employees worldwide 39,839
Workforce engaged on a contract basis 25%
Average age of employees in Canada 39.8
Longest serving employee 46.7 years

Physical Workplace A+

Commuter amenities car-pool sign-up program, free parking, subsidized parking, secure/sheltered bicycle parking
Workplace features TELUS is currently in the process of building a new state-of-the-art facility that incorporates energy efficient design and employee feedback, the company's current head office is located within easy walking distance to Robson Street, Yaletown and West End districts in downtown Vancouver and features telecommuter workstations, nap room, religious observance room, self-serve lunchroom, outdoor barbecue, outdoor patio, discounts at local restaurants
Employee lounge amenities comfortable seating, fireplace, music, television, video games, foosball table, board games, game rooms
Onsite cafeteria healthy menus, special diet menus, subsidized meals
Onsite fitness facility subsidized membership, treadmills, stationary bikes, stairmasters, instructor-led classes (yoga, boot camp), rowing machines, weights, shower facilities, personal trainer services at discounted rates, massage therapy, acupuncture, chiropractor
Other nearby amenities YMCA, fitness club, Stanley Park, Seawall, daycare, restaurants, shopping mall, Robson Street, Yaletown, Vancouver Art Gallery, Queen Elizabeth Theatre, Vancouver Public Library

Work Atmosphere & Communications B+

Recent social events each business unit within TELUS organizes events which include barbecues, a boat cruise, a golf tournament, an annual picnic, company-wide holiday galas and community holiday parties, "Customers First Champions Gala"
Cultural aspects employee sports teams, business casual dress, casual dress (e.g. jeans) daily, music while working, can bring pets to work when needed, concierge services available
Employee communications intranet site, company newsletter, traditional/email suggestion box
Other in-house communications interactive forums where employees can meet the CEO and executive leadership team and ask questions, podcasts, blogs

Financial Benefits & Compensation A

Financial benefits note TELUS has multiple employee groups, financial benefits may vary by position
Outside salary surveys participates in outside salary surveys every 12 months
Employee salary reviews individual salaries are reviewed every 12 months
Long-term savings defined-contribution (DC) pension
Long-term planning retirement planning assistance, life & disability insurance
Share purchase plan available to all employees
Year-end bonuses available to all employees
Referral bonuses new employee referral bonuses (up to $1,000) for some positions
Signing bonuses available for some positions
Additional financial benefits discounted auto lease rates, subsidized home internet

Health & Family-Friendly Benefits B+

Health plan note TELUS has multiple employee groups, health plans may vary by position
Health plan premium as part of the health plan, the employer pays up to 100% of the premiums
Flexible coverage health plan is flexible with adjustable premiums and coverage levels
Minimum hours worked for coverage 10 hours per week
Waiting period there is no waiting period for coverage
Family coverage option yes
Dental coverage routine, restorative, orthodontics
Traditional coverage (e.g. prescription drugs) yes
Additional coverage semi-private hospital room, physiotherapy, medical travel insurance, homecare, medical equipment and supplies, massage therapy, podiatrist, osteopathy, chiropractor, alternative coverage (e.g. accupuncture, naturopathy), health spending account
In vitro fertilization (IVF) $9,000 per lifetime
Family-friendly benefits note TELUS has multiple employee groups, family-friendly policies may vary by position
Maternity top-up (mothers) up to 70% of salary for 17 weeks
Additional family-friendly benefits extended parental leave to unpaid leave, academic scholarships of up to $2,000 per child
Alternative work options flexible work hours, 35-hour work week (with full pay), shortened work week (fewer hours with less pay), compressed work week, telecommuting
Additional family-friendly information formal work-from-home strategy for eligible employees through the "Work Styles at TELUS" program, some employees receive maternity leave top-up payments of up to 95% of salary for up to 17 weeks, depending on the employee group

Vacation & Personal Time-Off B+

Vacation note TELUS has multiple employee groups, vacation policies may vary by position
Vacation allowance new employees receive 3 weeks of paid vacation after their first year on the job
Vacation jump vacation increases after 8 years of employment
Maximum vacation allowance employees move to a maximum of 5 weeks of vacation over their career
Personal paid days off employees can schedule 3 personal days off each year, as needed
Unpaid leave of absence option yes
Self-funded/deferred salary leave yes

Employee Engagement & Performance A

Employee performance reviews employees receive individual performance reviews every 12 months
Managers receive performance review training yes
360° feedback option as part of the review process, performance feedback is also solicited from co-workers and other managers familiar with each employee's work
Confidential employee feedback employees can also provide confidential feedback on their manager's performance
Exit interview exit interview option is available for departing employees
Performance recognition individual performance bonuses, on-the-spot rewards, peer-to-peer-recognition awards, long-service awards, tailored and unique rewards (i.e. travel), peer-to-peer "Bravo" rewards program, "Customers First Champions" recognition program for customer-facing employees, TELUS Legends awards for current and former employees who have worked a minimum of 20 years, President's Club program for top performing sales employees
In-house survey period in-house surveys are conducted every 12 months
Outside survey period outside consultant surveys are held every 12 months

Training & Skills Development A+

Career planning in-house career planning services, online employee skills inventory
In-house training initiatives apprenticeship/skilled trades programs, mentoring, in-house training, online training, leadership training, paid internships
Tuition subsidies (related to job) yes
Tuition subsidy coverage employer covers up to 100% of tuition per year
Tuition subsidies (unrelated to job) yes
Unrelated tuition subsidy coverage employer covers up to 100% of non-related tuition per year
Subsidies for professional accreditations yes
Financial bonuses for course completions yes
Unique training & development programs 24- to 36-month rotational leadership development program for new university or college graduates

Community Involvement A+

Scope of charitable involvement local, national, international
Employee charitable involvement employees are involved in selection of charities, employees receive paid time off to volunteer
Total number of charities supported last year approximately 4,400 charitable and community organizations were supported last year
Some of the community organizations supported Tree Canada, World Wildlife Fund Canada, Nature Conservancy Canada, Free the Children Canadian Centre for Child Protection
Charitable giving matches employee donations, matches employee volunteer hours with company donations
Community highlight In the past year, the company volunteered an impressive 635,000 hours of service to local communities and raised over $46 million for charitable and not-for-profit organizations. In addition, TELUS hosts a unique annual "Day of Service" event to support employee volunteerism. Across Canada, employees at all TELUS locations are given one paid day off and the opportunity to volunteer in their communities for the day.

Jobs at TELUS Corporation

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