Chosen as one of Canada's Top 100 Employers and Waterloo Area's Top Employers for 2013:
By Richard Yerema and Kristina Leung, Mediacorp Canada Inc. staff editors
(Oct 9, 2012)
Some of the reasons why TMMC
was selected as one of Canada's Top 100 Employers for 2013
- offers great financial benefits including signing bonuses for some employees, year-end bonuses and generous discounts for the lease or purchase of new vehicles (to $1,000) and their family members (to $800)
- an industry leader that offers maternity and parental leave top-up payments for new mothers (to 65% of salary for 52 weeks) and new fathers (to 65% of salary for 37 weeks), including adoptive parents
- as part of their flexible health plan, employees can reinvest unused health credits into a health spending account for additional coverages, take as a cash bonus or invest into an RRSP plan
- unique head office that features a variety of onsite amenities such as an impressive fully-equipped fitness facility with free membership and basketball, volleyball, squash and racquetball courts, employee lounge with games room, and quiet room for meditation and religious observance
- the surrounding grounds also feature walking trails, a baseball diamond, a basketball court, tennis courts, a soccer field as well as a playground for children
- all full-service cafeterias offer subsidized and health menu items as well as feature Subway and Tim Hortons kiosks
- helps older employees plan for life after work with retirement planning assistance, contributions to defined benefit or contribution pension plans and a flexible health benefits plan for employees that extends into retirement, with no age limit
- employees maintain their own charity garden on the grounds that is tended to by volunteers -- the garden offers organic fruits and vegetables that are harvested and donated to a local women's shelter
Toyota Motor Manufacturing Canada Inc. is a manufacturer of automobiles for the North American market.
The company is a subsidiary of Japan-based Toyota Motor Corporation. In Canada, Toyota manufactures the popular Corolla and Matrix models, in addition to the upscale Lexus RX350 sport utility vehicle. (The Cambridge facility was the first plant outside of Japan to manufacture a Lexus model.) TMMC's second Canadian manufacturing plant in nearby Woodstock, Ontario produces the company's RAV4 model and the new RAV4EV electric vehicle. The two facilities combined have the capacity to produce up to 470,000 vehicles each year (making TMMC the 4th largest Toyota production facility in the world), supplying customer across Canada and exporting to the United States, Mexico and Puerto Rico.
Industry: Automobile Manufacturing.
Major Canadian hiring locations: Cambridge ON, Woodstock ON, Toronto ON.
Parent company: Toyota Motor Corporation (Japan).
Full-time employees in Canada: 7,024.
New jobs created in Canada last year: 87.
Workforce engaged on a contract basis: 20%.
Number of applications received at this location last year: 7,697.
Average age of all employees: 38.7.
Longest serving employee: 25 years.
TMMC's physical workplace is rated as exceptional. Toyota Motor Manufacturing's physical workplace is a custom-built facility includes over three million square feet of manufacturing space and two administrative buildings. Located adjacent to the facility is an impressive 30,000 square foot "Corolla Park" centre that offers a range of health and wellness activities for employees. The head office features an onsite fitness facility (with free memberships, treadmills, stationary bikes, stairmasters, rowing machines, weights, gymnasium, basketball court, volleyball court, squash and racquetball courts, cardio machines, sports leagues, shower facilities, instructor-led fitness classes, and a fully-staffed employee health centre); outdoor 14 acre park with walking trails baseball diamond, basketball court and children's playground; employee lounge (with a quiet lounge area, television and a games room that includes pool tables, foosball, table tennis, air hockey and shuffleboard); religious observance room; onsite cafeteria (with healthy menu items, subsidized meals, Pizza Pizza, Subway and Tim Horton's kiosks); travelling cafeteria cart (called the Pit Stop Café); secure bicycle parking; free parking; nearby highway access; outdoor patio/deck; discounts at nearby restaurants.
Work Atmosphere & Communications
TMMC's work atmosphere is rated as exceptional. Depending on their position, employees wear uniforms or may opt for business casual attire. Business casual dress; employee sports teams; organized social events. The company-subsidized social committee (called the TMMC Social Club) organizes a variety of social events throughout the year, including a golf tournament, fun trips (include trips to the theatre, casinos and sports events) and a family Christmas party for employees and their children, with over 7,000 in attendance last year. Through the Carolla Centre, employees also have the opportunity to participate in a wide range of sporting activities, including hockey, soccer, squash, badminton, flag football, floor hockey, basketball, tennis, baseball and volleyball. Employees are kept informed about new developments and can provide direct feedback through a company newsletter; corporate intranet site; email suggestion box.
Financial Benefits & Compensation
TMMC's financial benefits are rated as above-average. To keep salaries competitive the company participates in outside salary surveys every 12 months. Individual salaries are reviewed every 12 months. Toyota also provides signing bonuses for some employees; year-end bonuses for all employees; generous year-end bonuses (to $18,000), depending on the position; defined benefit pension with employer contributions (up to 8% of salary); defined contribution pension plan with employer contributions (up to 5% of salary); life & disability insurance; retirement planning assistance; phased-in retirement program; discounts (to $1,000 off dealer cost) of new Toyota vehicles for employees (and $800 for family members); lottery for discounted purchase of manager-driven vehicles; the use of a white Lexus RX350 on an employee's (or the children of employees) wedding day, complete with a full tank of gas and complimentary cleaning of the exterior and interior.
Health & Family-Friendly Benefits
TMMC's health and family benefits are rated as above-average. The company's health plan is managed by Sun Life. As part of the health plan, the employer pays 95% of the premiums. The health plan is a flexible plan with adjustable premiums and coverage levels. Employees who work 40 hours per week receive coverage. There is no waiting period before coverage begins. Family coverage is available on the health benefits plan. Retiree coverage is also available on the health plan, with no age limit. The basic plan includes routine dental; restorative dental; orthodontics; eyecare ($215 every 2 years); traditional medicine coverage; alternative medicine coverage; employee assistance (EAP) plan; medical equipment and supplies; physiotherapy; massage therapy; homecare; travel insurance. As part of the company's flexible health plan, employee can reinvest their unused health credits into a health spending account for additional coverages, into an RRSP plan, or taken as a taxable cash benefit. Toyota's family-friendly benefits include; maternity top-up payments (to 65% of salary for 52 weeks); parental leave top-up for new fathers (to 65% of salary for 35 weeks); parental leave top-up for adoptive parents (to 65% of salary for 35 weeks); health benefits during maternity and parental leave; post-secondary academic scholarships for children of employees; flexible working hours; and time off in lieu of overtime pay.
Vacation & Personal Time-Off
TMMC's vacation and personal time-off are rated as exceptional. New employees receive 4 weeks of vacation allowance after their first year. Vacation increases after 10 years on the job. Long-serving employees receive a maximum of 5.2 weeks of vacation each year. During the Christmas to New Year's holiday break, employees receive an additional 5 days off. Employees can also apply for an unpaid leave of absence.
TMMC's employee engagement program is rated as above-average. Employees receive individual performance reviews every 12 months. Managers receive training in how to conduct effective performance reviews. As part of the review process employees can provide confidential feedback on their manager's performance. Exit interviews are provided for departing employees. In addition, all managers receive semi-annual evaluations and contract employees also receive reviews before the end of their contracts. The company also operates a unique suggestion program that awards points for suggesting and implementing cost saving suggestions -- employees can accumulate and cash-out their points when they wish. In a unique demonstration of responding to employee feedback, the redesigned 10th generation Corolla (first launched in 2009) has many uniquely Canadian-inspired features that are the result of employee feedback, from door pockets to accommodate hand-held ice-scrapers to adequate spacing between the clutch and brake pedals for winter boots (men's size 10 1/2 specifically) to cup holders large enough to accommodate a large coffee for the longer Canadian road. TMMC sponsors its own in-house employee satisfaction survey. (Surveys are conducted every 24 months); TMMC hires an outside consultant to conduct confidential employee satisfaction and engagement surveys. (These surveys are held every 24 months).
Training & Skills Development
TMMC's training and skills development program is rated as exceptional. Employees receive tuition subsidies for courses related to their position. (Employer covers up to 100% of tuition). Employees may also receive tuition subsidies for courses unrelated to their current position. (Employer covers up to 100% of non-related tuition). In support of ongoing training and education, TMMC provides subsidies for professional accreditations; in-house apprenticeship and skilled trades programs; formal mentoring program; in-house training programs; online training programs; online employee skills inventory.
TMMC's community involvement program is rated as exceptional. Toyota Motor Manufacturing actively supports a variety of local charitable initiatives every year. Employees take part in the selection of charitable groups assisted each year. Employees receive paid time off to volunteer with their favourite charitable organizations. Last year, employees donated over 1,592 hours volunteering with charitable projects. Approximately 197 charitable and community organizations were supported last year. Toyota Motor Manufacturing also encourages employee volunteerism through financial donations to local charitable and community initiatives last year where employees volunteer, from coaching minor league sports leagues to charitable fundraising work. Through this program TMMC donates $250 for every 50 hours of volunteer work completed during the year. The company recently introduced a new "Community Support" program that provides paid time away for employees who wish volunteer with charities and projects in their communities. Every year, employees also organize a number of charitable fundraising drives (with the company helping to fund up-front costs and providing matching donations), such as the Children's Wish Foundation, Habitat for Humanity and the W. Ross MacDonald School for the Blind. Employees have recently developed a unique "Charity Garden" onsite where employees volunteer to tend to the gardening chores, with the goal of donating proceeds to a local soup kitchen. The company also donates new cars and parts to shop classes at local schools. In a thoughtful initiative, the company donated a 1,000 square metre executive home to the Oxford County Victorian Order of Nurses. Located on the Woodstock site, Toyota chose not to demolish the structure but to find a community partner and donate the building. Today, the former residence (called Sakura House) operates as a 10-bed palliative care facility for residents of Oxford County.
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