Xerox Canada's physical workplace is rated as very good. Xerox Canada's head office is located in Toronto's north end and is easily accessible by public transit, with a subway entrance that leads directly into the building. Located in the bustling North York city centre, the building hosts seasonal events throughout the year such as a Farmers Market and the concourse includes a variety of restaurants (including a Starbucks) as well as a range of professional services, a daycare facility, and a fitness club. The company's office features an employee lounge (with comfortable seating); onsite cafeteria (that is managed by a professional chef, and audited by a certified nutritionist, and features healthy and special diet menus as well as subsidized meals); secure bicycle parking; a glass atrium and an outdoor courtyard with tables available for lunch.

Xerox Canada's work atmosphere is rated as above-average. On the job, employees enjoy business casual dress; can listen to music while working; employee sports teams; organized social events. The company-subsidized "Towers Club" social committee organizes social events throughout the year, including a Family Picnic and Kids Christmas Party for children of employees. The committee also offers employees discounted tickets for a variety of sporting and theatre events. In addition, Xerox hosts an annual Pancake Breakfast, served by the CEO and senior leadership team. Employees are kept up to date through quarterly "PEP" rallies, company newsletter; corporate intranet site; email suggestion box.

Xerox Canada's financial benefits are rated as very good. To keep salaries competitive the company participates in outside salary surveys every 12 months. Individual salaries are reviewed every 12 months. Xerox also provides signing bonuses for some employees; year-end bonuses for some employees; defined contribution pension plan with employer contributions (up to 8.5% of salary); matching RSP contributions (up to 3% of salary); new employee referral bonuses (to $5,000 for some positions); life & disability insurance; retirement planning assistance; phased-in retirement work options; discounted auto lease rates, discounted company products.

Xerox Canada's health and family benefits are rated as very good. The company's health benefits plan is partly self-insured by the company with medical and dental managed by Sunlife Financial and the life insurance component managed by Manulife Financial. As part of the health plan, the employer pays 100% of the premiums. Employees who work 19 hours per week receive coverage. There is no waiting period before coverage begins. Family coverage is available on the health benefits plan. Retiree coverage is also available on the health plan, with no age limit. The basic plan includes routine dental; restorative dental; traditional medicine coverage; alternative medicine coverage; fertility treatment medications; employee assistance (EAP) plan; healthclub subsidy (to $250 each year); medical equipment and supplies; travel insurance. Xerox Canada's family-friendly benefits include; maternity top-up payments (to 80% of salary for 17 weeks); parental leave top-up for adoptive parents (to 80% of salary for 12 weeks); health benefits during maternity and parental leave; extended unpaid parental leave option (beyond the first year); onsite daycare centre. Additional family-friendly benefits include; post-secondary academic scholarships for children of employees; flexible working hours; shortened work week (fewer hours with less pay); compressed work week; telecommuting; reduced summer hours program; and up to one-year paid sabbatical leave through a salary deferral program.

Xerox Canada's vacation and personal time-off are rated as average. New employees receive 2 weeks of vacation allowance after their first year. Vacation increases after 2 years on the job. Long-serving employees receive a maximum of 6 weeks of vacation each year. Employees can schedule 2 personal days off each year, as needed. Employees receive 2 personal days off, as scheduled by their employer. Employees can also apply for an unpaid leave of absence. Employees may also apply for a paid year sabbatical leave through a salary deferral program.

Xerox Canada's employee engagement program is rated as above-average. Employees receive individual performance reviews every 6 months. Managers receive training in how to conduct effective performance reviews. Performance feedback is also solicited from co-workers and other managers familiar with each employee's work. As part of the review process employees can provide confidential feedback on their manager's performance. Exit interviews are provided for departing employees. The company rewards exceptional performance through a variety of initiatives including the President's Club for top performing sales personnel as well as the "Applause Reward and Recognition" program, which rewards managers and employees with gifts such as cash awards, spa packages and weekend getaways. Managers also receive a budget to spend on employee "rest and relaxation" and team building activities, which have included boat cruises and spa retreats. Xerox Canada sponsors its own in-house employee satisfaction survey. (Surveys are conducted every 24 months).

Xerox Canada's training and skills development program is rated as exceptional. Employees receive tuition subsidies for courses related to their position. (Employer pays up to $6,000 in subsidies). Employees may also receive tuition subsidies for courses unrelated to their current position. (Employer pays up to $6,000 in tuition subsidies). In addition to generous tuition subsidies, Xerox also offers subsidies for professional accreditations; formal mentoring program; financial bonuses for course completions; career planning services; in-house training programs; online training programs; online employee skills inventory; new employee orientation program; formal management training program. The company's research centre in Mississauga also participates in a variety of co-op programs at universities across Canada, hosting over 900 students to date.

Xerox Canada's community involvement program is rated as exceptional. Xerox supports a variety of local and national charitable organizations. Employees take part in the selection of charitable groups assisted each year. Employees receive paid time off to volunteer with their favourite charitable organizations. As part of this program, employees receive 1 paid day off to volunteer. Last year, employees donated over 2,379 hours volunteering with charitable projects. Approximately 88 charitable and community organizations were supported last year. Through the company's "Day of Sharing" program, employees are provided with paid time off to volunteer at their favourite charities including the Sunshine Centre for Seniors, the Starlight Children's Foundation and Habitat for Humanity. Xerox also manages a formal program to encourage employee philanthropy (the XEIP or Xerox Employee Initiated Philanthropy program), and provides donations to organizations at which employees volunteer on a regular basis. 2.42.