Employees at Yellow Pages Group masquerade party
Chosen as one of Canada's Top 100 Employers and Montreal's Top Employers for 2013:
By Richard Yerema and Kristina Leung, Mediacorp Canada Inc. staff editors
(Oct 9, 2012)
Some of the reasons why Yellow Pages Group
was selected as one of Canada's Top 100 Employers for 2013
- a traditional print business that is making the transition to the digital world, and creating hundreds of new jobs along the way -- over 280 new positions added last year
- encourages employees to keep active with employee sports teams and free membership to an onsite fitness facility that includes instructor-led classes, such as yoga and spinning (a small fee is collected for classes with profit donated to the employee social committee)
- encourages employees to leave their cars at home with secure indoor bike parking (and shower facilities), partners with "Smart Commute" to make it easy for employees to find carpool matches online, and the head office is located just 150 metres from the nearest BIXI public bike sharing station
- offers great financial rewards including signing bonuses for some, referral bonuses (to $1,000) and year-end bonuses available to all employees
- helps employees balance their work and personal life with alternative work arrangements, from telecommuting options to flexible scheduling
Yellow Pages Group Co. is the country's leading commercial online search provider and the largest publisher of telephone directories.
Established in 1908, the company is the official publisher of Bell Canada and Telus directories, as well as a number of regional directories for independent telephone companies. The publicly-traded Yellow Pages Group publishes print directories in Québec, Ontario, Manitoba, Saskatchewan, Alberta, British Columbia as well as Atlantic Canada and the Territories. Impressively, the company's directories reach over 97% of the Canadian population. Yellow Pages Group has also diversified and evolved into an online leader with a number of national and regional online directories, including YellowPages.ca, PagesJaunes.ca, Canada411.ca, CanadaPlus.ca, RedFlagDeals.com and the Restaurantica.ca websites -- collectively attracting an average of over 9.2 million unique visitors each month.
Industry: Directory and Mailing List Publishers.
Major Canadian hiring locations: Saint John NB, Halifax NS, Montréal QC, Toronto ON, Calgary AB, Winnipeg MB, Vancouver BC.
Stock symbol: YLO.UN.
Revenues: $1,329 million.
Full-time at this location: 851.
Full-time employees in Canada: 2,761.
Full-time worldwide: 3,059.
New jobs created in Canada last year: 286.
Part-time employees in Canada: 17.
Workforce engaged on a contract basis: 3%.
Number of applications received at this location last year: 27,022.
Average age of all employees: 39.
Longest serving employee: 40 years.
Yellow Pages Group's physical workplace is rated as above-average. Yellow Pages Group's suburban head office building offers great views of the St. Lawrence River and downtown Montréal, which is only a five minute drive away. Prior to moving to the current location, employee focus groups were established to provide feedback about the new head office location. Inside, the head office features an onsite fitness facility (with free memberships, stationary bikes, organized walking groups, shower facilities, instructor-led fitness classes such as spinning, yoga and kick-boxing); employee lounge (with comfortable seating); onsite cafeteria (marche-style with healthy menu items and special diet menus); self-serve kitchen areas on every floor; outdoor eating area; discounted coffee and tea (with funds directed to the employee social committee); secure bicycle parking; transit subsidies; free parking; rest areas; meeting areas with comfortable seating; new car pool sign-up system.
Work Atmosphere & Communications
Yellow Pages Group's work atmosphere is rated as above-average. On the job, Yellow Pages Group's employees enjoy business casual dress; can listen to music while working; employee sports teams; organized social events. The company sponsors social committees at each of its major office locations across the country, which are responsible for organizing a number of fun events each year, including an employee Christmas party, a separate Christmas party for employees' children, raffles for NHL hockey games, as well as a variety of sporting events for employees such as skiing, baseball, hockey and golf games. Yellow Pages Group keeps employees informed about new company developments and captures feedback through a corporate intranet site; email suggestion box.
Financial Benefits & Compensation
Yellow Pages Group's financial benefits are rated as above-average. To keep salaries competitive the company participates in outside salary surveys every 12 months. Individual salaries are reviewed every 12 months. Yellow Pages Group also provides signing bonuses for some employees; year-end bonuses for all employees; generous year-end bonuses (to $1,200), depending on the position; defined contribution pension plan with employer contributions (up to 5% of salary); new employee referral bonuses (to $1,000 for some positions); life & disability insurance; discounted auto lease rates.
Health & Family-Friendly Benefits
Yellow Pages Group's health and family benefits are rated as average. Yellow Pages Group's health benefits plan is managed by SSQ Financial Group. As part of the health plan, the employer pays 100% of the premiums. The health plan is a flexible plan with adjustable premiums and coverage levels. Employees who work 15 hours per week receive coverage. There is no waiting period before coverage begins. Family coverage is available on the health benefits plan. Retiree coverage is also available on the health plan, with no age limit. The basic plan includes routine dental; restorative dental; eyecare ($150 every 2 years); traditional medicine coverage; alternative medicine coverage; fertility treatment medications; employee assistance (EAP) plan; medical equipment and supplies; physiotherapy; homecare; travel insurance. As part of the flexible plan, employees can apply their unused health credits to health services not covered by the plan or convert them to cash and invest in their personal RSP. The company pays 30% of the premiums to cover employees' family members. The health plan also extends to retirees, depending upon each employee's age and length of service. Yellow Pages Group's family-friendly benefits include maternity and parental leave top-up payments for new mothers, fathers and adoptive parents, with the amounts varying with the employee group and location in Canada; health benefits during maternity and parental leave. Additional family-friendly benefits include a nearby daycare centre,; flexible working hours; telecommuting.
Vacation & Personal Time-Off
Yellow Pages Group's vacation and personal time-off are rated as very good. New employees receive 3 weeks of vacation allowance after their first year. Vacation increases after 5 years on the job. Long-serving employees receive a maximum of 7 weeks of vacation each year. Employees can schedule 1 personal day off each year, as needed. Employees can also apply for an unpaid leave of absence.
Yellow Pages Group's employee engagement program is rated as average. Employees receive individual performance reviews every 6 months. Managers receive training in how to conduct effective performance reviews. Performance feedback is also solicited from co-workers and other managers familiar with each employee's work. As part of the review process employees can provide confidential feedback on their manager's performance. Exit interviews are provided for departing employees. Depending on their position, Yellow Pages recognizes exceptional employee performance through a variety of incentive programs, including trips for top-performing members of the sales teams. Yellow Pages Group sponsors its own in-house employee satisfaction survey.
Training & Skills Development
Yellow Pages Group's training and skills development program is rated as average. In support of ongoing employee training and development, Yellow Pages Group provides subsidies for professional accreditations; in-house apprenticeship and skilled trades programs; formal mentoring program; career planning services; in-house training programs; online training programs; online employee skills inventory; new employee orientation program; formal management training program.
Yellow Pages Group's community involvement program is rated as above-average. Yellow Pages Group actively supports a variety of local and national charitable initiatives. Employees take part in the selection of charitable groups assisted each year. Every two years, the company surveys employees to determine the "National Charity of Choice", such as the Canadian Cancer Society. Recognizing the company's print publications have an environmental impact, Yellow Pages Group has also developed extensive recycling, education and supporting communications programs to help ensure that the company's directories are completely recycled.
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