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Sales Manager – Attractions

Canadian Niagara Hotels Inc.
Niagara Falls ON


Sales Manager Responsibilities:

  • Complete an annual sales plan
  • Prospecting, soliciting, negotiating, closing and reporting for group and food and beverage services and other resort amenities timely group coordination with Resort operations
  • Responsive and effective problem resolution as required
  • Other duties as assigned


What you’ll need as a Sales Manager:

Experience : 1+ years’ experience in a hotel sales role preferred

Education: College/University Degree in Hospitality/Tourism or related program is preferred

Other Qualifications:

  • Previous related successful group sales track record, preferably within a food and beverage environment
  • Outstanding persuasion, interpersonal and communication skills in order to successfully prospect, solicit, negotiate and up-sell outlet and resort amenities and services
  • Drives guest loyalty through excellent customer service throughout the sales process, including site visits and presentations, to ensure repeated business and revenue
  • Demonstrate superior negotiation and presentation skills in order develop and maintain relationships with guests to ensure repeated business
  • Demonstrate initiative in order to personally generate leads, proposals, and carry out sales solicitation by making personal and sales calls.
  • Able to prospect and maintain new business leads and develop them into revenue driving business
  • Demonstrate innovative ability to meet sales targets and grow business
  • Demonstrated ability to maintain professional composure at all times, while performing multiple tasks to meet sales quotas
  • Able to effectively build and maintain relationships with clients
  • Fluent with Microsoft Office Suite products – particularly Word and Excel programs
  • Previous experience with Delphi sales booking system preferred
  • Demonstrate the ability to set high priorities/ standards, and demonstrates urgency to achieve critical goals and objectives
  • Ability to quickly respond to changing work volume with high-energy level and speed
  • Good Team Player – refers business leads outside of scope to applicable team members/properties
  • Able to work independently
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Canadian Niagara Hotels Inc.

Canadian Niagara Hotels Inc. operates the largest hotel conference centre in the Niagara region.