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Consulting Team Talent Manager

Boston Consulting Group of Canada Limited
Toronto ON
FULL-TIME EMPLOYMENT
WHAT YOU'LL DO

The Consulting Team Talent Manager will act as the holistic owner of the Consulting Team employment experience with a close focus on the business needs of BCG and the professional development of our consulting staff.

This role will work primarily with one of the Associate, Consultant, or Project Leader cohorts, focusing on the needs of the firm, cohort and individuals.  They will drive overall objectives of the business including prioritization, balance and utilization, identifying patterns across the cohort and use that knowledge to drive strategies to bring the best to clients, and support individuals in their staffing and developmental needs.  In addition, this role is a member of the larger consulting talent team community in North America.

YOU'RE GOOD AT

Staffing

-Responsible for optimizing the deployment of a specific cohort(s) of consulting resources to meet the needs of our business while ensuring that each consulting staff member in the cohort(s) receives the right set of opportunities to support their BCG Career -Development objectives and their overall long-term professional goals

-Optimizes business prioritization, team design, and billability through a deep awareness of current available skills/expertise, cases, business pipeline, and office/firm goals; maintain a view of staffing pipeline at a macro and micro level (overall business outlook as well as specific client needs)

-Maintain an acute awareness of the business environment and priorities; understand objectives of client/cases and openly communicate information relative to case opportunities with individuals. 

-Engage with Partners and team leadership on available staff portfolio

-Build strong relationships with Consulting Team staff to understand development needs, interests and constraints for staffing; discuss upcoming projects; advise on staffing choices to achieve balance between BCG's business needs and those of the individual; communicate staffing decisions and related rationale; set and enforce staffing policies and expectations

-Coordinate with system, regional, and global staffing teams; participate in weekly North America staffing call and as a member of the NAMR Staffing team 

Career Development (CD)

-Actively engage in all Career Development Committee (CDC) meetings for relevant cohort(s) of individuals; review meeting inputs and outputs; pressure test and calibrate Advisors during meeting, ensuring best practices and consistent CDC decisions for relevant cohort(s)

-Act as strategic thought partner with CD Head(s) and CD Ops team to drive functional agenda; provide leadership for committee(s) in partnership with CD Ops team on matters such as committee composition, training, and quality

-Partner with Advisors to communicate CDC outcomes with individuals; reinforce and interpret meeting outcomes, provide ongoing advice, and help guide discussions; understand and appreciate the values of BCG and work to preserve these values in interpreting and resolving career development issues

-Reinforce CD messages through Staffing and development discussions to support individual and cohort development 

Recruiting

-Actively engage with candidates and hires early in their BCG experience; participate in the conversion process; adapt early experiences to meet likely development needs in first cases

-Work closely with Recruiting team to effectively manage staffing process for summer programs, especially individual staffing and CDC needs 

Cohort engagement

-Work closely with Cohort Dean to drive engagement and development of cohort; adapt affiliation to the specific needs of cohort

-Monitor staff activity and participation in key aspects of morale, retention and affiliation (e.g., integration and affiliation programs and events) 

Career Navigation

-Motivate, help to develop, and provide coaching and advice to all members of the team

-Coach and guide Consulting Staff throughout their employment lifecycle on career options and opportunities; act as a trusted advisor to guide individuals into mutually beneficial outcomes

-Understand and communicate key programs including career services and flexibility; coordinate use of programs to balance employee needs and business priorities 

YOU'RE GOOD AT (CONT'D)

Other HR

-Address questions related to HR topics before escalating to HR; work with HR team to resolve issues faced by individuals; contribute thought leadership on initiatives crucial to addressing People issues

-Manage transition support through effective communication, working closely with HR team

-Provide input to rest of staffing and HR team to maintain up to date accurate information on staff including case assignments, training, vacation, recruiting and LOA 

Other

-Work closely with office people team to ensure information sharing, best practice codification, and efficient operations

-Act as a thought partner for the People Team Director, Business Management Director, Office Administrator and Partner team

-Actively participate in the broader NAMR Consulting People Team community including sharing best practices and participating in regional initiatives and projects as needed

-Perform other duties and work on other special projects or initiatives as necessary

YOU BRING (EXPERIENCE & QUALIFICATIONS)

-Bachelor's Degree or equivalent required, MBA or other graduate degree strongly preferred

-Seven+ years of HR/talent management experience or two+ years client-facing work experience in a professional services or equivalent organization strongly preferred

-Candidates must be able to perform successfully in a fast-paced, global, intellectually intense, service-oriented environment, keeping with BCG's values and culture

-Excellent interpersonal skills, ability to communicate with all organizational levels inside and outside BCG through establishing positive and productive working relationships

-Able to engender trust from senior local and regional leadership as well as more junior resources and serve as a broker or liaison between the two groups

-Strong communication skills; able to communicate confidently, articulately; able to influence multiple stakeholders to adopt a new point of view and be simultaneously flexible with adjusting own perspective in light of new information or constraints

-Maturity and seasoning that engenders respect and trust from others; good judgment, professionalism, strong interpersonal skills and a collaborative style

-High integrity, tact, a positive attitude, and an ability to maintain absolute confidentiality

-Comfortable in resolving conflict, delivering difficult messages and addressing all people related issues

-A quick study; a can-do attitude, a creative solution seeker and a readiness to try new approaches; decisive, pragmatic, and reason-minded

-Quick understanding of BCG policies, practices, structure, and how decisions are made

-An active team player with strong organizational, analytical, and project management skills

-Comfortable in both working in detail and understanding the big picture. Able to consider the ramifications of decisions on various constituencies

-Autonomous, able to tolerate ambiguity, self-motivated

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Boston Consulting Group of Canada Limited

The Boston Consulting Group of Canada Limited is a global management consulting firm.