Post Jobs

Human Resources Manager

Arcane Digital Inc.
London ON

Human Resources Manager

In 2011, Arcane started with a vision to shake up the broken advertising and marketing industry. Today, with a strong team we are delivering on our mission to change the reality of the marketing ‘spend’ from an expense line item to a predictable revenue generator.

Driven by an entrepreneurial spirit for growth, The Arcane is a relentless approach to creative problem solving that defines and shapes a future to unparalleled ROI. Executed by best in class humans, our in-house experts supplement brand teams to implement and advise on new approaches in the complex digital landscape.

We’ve built our team (located in London, Toronto, and Calgary) with individuals that share a passion for innovation and results. Our passion and dedication lead us to many early successes. Arcane is one of the fastest growing companies in North America:

  • 2018 Google Americas Winners, Search Innovation Award

  • Branham300 Top 250 list, 2018

  • 41st in Deloitte’s Technology Fast 50 ranking and 196 in Fast 500 in North America (2018)

  • #135 in the GROWTH 500: The Complete Ranking of Canada’s Fastest-Growing Companies (2018)

  • 38th in Deloitte’s Technology Fast 50 ranking and 241 in Fast 500 in North America (2017)

  • #41 in the GROWTH 500: The Complete Ranking of Canada’s Fastest-Growing Companies (2017)

As a Human Resources Manager at Arcane, you will be responsible for providing business partnership and integrated human resources support to all teams across the organization. Driving talent throughout the agency, contributing to and supporting overall strategic goals, influencing a strong employee-oriented culture and executing on the day to day department administration. This role is based out of our London office, reporting into the CEO.

Your Responsibilities will include but limited to:

  • Proactively provide coaching and direction regarding employee relations, performance management, change management and employee retention for both individual contributors and department leads

  • Responsible for Arcane policies and programs covering HR strategy delivery, employee relations and the full talent lifecycle in a fast-paced culture.

  • Lead and execute performance management, succession planning process (OLR), employee development and talent reviews in conjunction with the HR team

  • Owns agency compliance following employment legislation across multiple provinces and lead objective and confidential internal investigations regarding high-risk workplace issues

  • Respond to internal and external HR related inquiries or requests and provide assistance where needed

  • Design, develop and implement best practice initiatives for core human resources policies and programs, including succession planning, career planning, performance management, recruitment, and employee retention.

  • Provide recommendations and influence organizational structure and design to align with business goals and objectives

  • Maintain records of personnel-related data (payroll, personal information, leaves, turnover rates etc.) in both paper and electronically and ensure all employment requirements are met

  • Leading in proactively engaging and managing the Health and Safety initiatives that impact the organization and make recommendations accordingly

  • Lead the coaching and advising on employee relations issues including performance management

  • Liaise with all departments and external partners in specific HR related tasks ie. payroll, H&S, recruitment, benefits

  • Support the recruitment/hiring process by sourcing candidates, performing reference checks, assisting Team Leaders in shortlisting, issuing employment contracts and managing the offer stage

  • Lead Team Leaders in performance management procedures by providing consultation on performance related issues and action planning

  • Support the evolution and execution of ArcaneU leadership development program to drive development, engagement and overall performance

  • Perform orientations, onboarding and update records with new hires

  • Manage campus recruitment initiatives, posting job opportunities with universities/colleges, liaising with campus coordinators, attending information sessions

  • Implement, develop and track key HR metrics for trend analysis and report back to the Leadership Team quarterly on results and recommendations

  • Work closely with employees, employee committees, and managers to improve work relationships, build morale, achieve organizational goals and drive employee engagement

  • Identify employee engagement needs and opportunities for each department, leading initiatives where required. Support the implementation of the Engagement Survey Action Plans

  • Develop, recommend and implement company policies, procedures, and appropriate training in all areas of employment, including employee relations and performance management


  • Able to lead a team and provide effective coaching and development

  • Experience in managing change and developing effective approaches to enhancing and improving organizational culture/climate

  • Experience in conducting a needs analysis for new HR policies and programs, presenting recommendations to the executive team that meet corporate culture, goals, and objectives, and implementing them effectively

  • Success as a people manager and mentor - commits to motivating and influencing peers and direct reports through effective leadership. Encourages and accepts constructive feedback and actions accordingly

  • Self-directs and works independently with minimal supervision and demonstrates flexibility and capability to perform well in ambiguous situations

  • Takes initiative beyond the established scope of responsibilities, prioritizes process improvement and generates accurate and on-time work-product;

  • Demonstrated ability to coach upward, influence and address complex, matrixed and uncomfortable situations

  • Proven knowledge of employment legislation and application thereof to mitigate risk

  • Strong associate relations experience

  • Ability to analyze business needs and independently recommend solutions

  • Demonstrates a sense of urgency in both proactive and reactive execution

  • Effectively and independently manages multiple projects and competing priorities in a fast-paced culture

  • Demonstrates high integrity and confidentiality

Education And Experience

  • Bachelor’s degree in Business, Organizational Leadership, Psychology, Communications or comparative area of study

  • 5-7+ years of human resources experience

  • CHRP / CHRL designation is required, or the equivalent

If you are interested in joining our team as a Human Resources Manager, please submit your application by February 12019. We thank all candidates who apply, only those selected for an interview will be contacted.

Arcane is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Applicants requiring accommodation for disability during any stage of the recruitment process are encouraged to advise accordingly.

+ Read more

Apply Now
Arcane Digital Inc.

Arcane Digital Inc. is a digital marketing agency, offering branding services, digital marketing management and website or app development.